Get in touch
Questions about your account, a bill or a payment.
support@autofloat.coIf we haven't resolved something to your satisfaction.
complaints@autofloat.coData access, correction or deletion requests.
privacy@autofloat.coReport a vulnerability or suspicious activity.
security@autofloat.coTrouble using AutoFloat with assistive technology.
accessibility@autofloat.coMedia requests and business partnerships.
partners@autofloat.coFastest help for members
If you're signed in, send us a message from the Support page in your account. It's attached to your account automatically, so we can help without asking you to confirm who you are.
Before you write
- Your dashboard shows every bill, payment date and your account status, which answers most questions instantly.
- If your question is about a specific bill, include the biller name and amount.
- Never email us your full bank account number, ID photo or password. We'll never ask for them by email.
Complaints
We take every complaint seriously. Email complaints@autofloat.co with a description of the issue and what you'd like us to do. We'll confirm we received it within 2 business days and send you a full response within 15 business days. If we need more time, we'll tell you why and when to expect an answer.
Suspect fraud?
If you see a bill or payment you don't recognize, email security@autofloat.co right away. We'll place a hold on the account while we look into it.